Privacy Policy

Information We Collect

When you visit or use our website, we may collect the following types of information.

Personal Information

You may voluntarily provide information such as:

Full Name
Email Address
Phone Number
Shipping Address
Billing Address
Payment Information
Account Login Details
Order History
Customer Support Messages

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Products Viewed
Time Spent on Our Website
Referral Sources
Cookies and Similar Technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer support.
Manage your account and subscriptions.
Send order confirmations and shipping updates.
Improve our website and customer experience.
Prevent fraud and unauthorized activity.
Respond to inquiries and requests.
Personalize your shopping experience.
Send promotional emails (only if you choose to receive them).
Comply with legal obligations.

Payment Information

For your security, Silk Starr does not store your complete payment card information.

Payments are processed securely through trusted third-party payment providers that comply with industry security standards, including PCI DSS requirements.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Keep your shopping cart active.
Remember your preferences.
Improve website performance.
Analyze visitor behavior.
Measure marketing performance.
Personalize your browsing experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Marketing Communications

If you subscribe to our newsletter, we may send you:

Product updates
Special promotions
Exclusive offers
New product launches
Company news

You can unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.